About this opportunity

The MS Service Engineer is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support than the one offered by the MS Automation Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What you will do

Maintain and improve the customer’s network and provide technical support, fault investigation, troubleshooting. Be responsible for the Operation, Maintenance and Performance of the customer network. Keep the performance of system resources at optimum level by ensuring that network/application problems are detected and corrected according to agreed KPI and SLA. Perform proactive actions to prevent system failures and related impacts on customer services.

Take full responsibility for configuration changes introduced in the systems and keep the resources configurations and status under control. Contribute to the creation and improvements of supervising alarms and procedures/routines. Perform 7x24 on-call shifts.

You will bring the following

Job requirements:

Understanding telecommunication networks and networks elements.
Proficient English written and spoken.
Ability to react quickly, communication and teamwork.
Ability to work on legal holidays or during nights
Concentrated and distributive attention
Initiative
Ease, clarity, and coherence in expression
Analytical technical thinking
Communication skills
Collect, classify, and interpret information
Perseverance, task orientation, concentration power, curiosity about documenting and problem solving, practical spirit, advising, helping, and developing others, tact, kindness, ambition, self-confidence.

Specific technical competences:

Bachelor’s degree in engineering (IT, Telecom)
5-6 years’ experience of operations in a Telecom NOC environment
Good understanding of PS and EPC architectures (2G/3G/4G/5G);
Solid knowledge of operation and troubleshooting of (at least one vendor) GGSN/SGSN-MME/DNS;
Knowledge of operation and troubleshooting of AAA/PCRF/DSC/DRA;
Good understanding of following protocols: GTP, DIAMETER, DNS, RADIUS-AAA, DHCP, SS7, NTP
Experience with products like GGSN (7750), PCRF (5780), DNS will be a big plus.
Understanding of IP routing protocols and MPLS will be a plus;
Cisco CCNA/CCNP certification
Scripting skills (shell, Perl, or others)

Benefits

25 vacation days/year;
Medical & life insurance;
Career plan mentoring;
Referral bonuses for recommending your friends to work at Ericsson;
Flexible benefits from your favorite brands available on flexible benefits portal;
Gym subscription (available in flex benefits together with a series of other options);
Internal learning platform to develop your knowledge, skills, and proficiencies & curated external content -- articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy, YouTube, and the open web itself (learning platform mobile-enabled);
In case of travel, daily allowance, transport, and accommodation will be paid by the company.
Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Romania (RO) || Romania : Bucharest : Bucharest || Romania : Timisoara : Timisoara

Req ID: 712740

PS - MS Service Engineer jobs

PS - MS Service Engineer