The Head of Sales – Network Managed Services is responsible for the Pre-Sales, Sales and business development of MSN. In this role you will be required for developing and driving the business development and sales strategy required to deliver profitable growth across MSN.

This role depends upon a deep understanding of our customers’ business, operations, and objectives, and we search for you who can act with confidence and authority to take accountability to lead and proactively drive sales strategy as one of the key initiatives defined by BCSS while actively involved in making our customers successful and continue to encourage your organization

Key Responsibilities

Be the primary face and own the Presales, Sales and Business Development towards all Customer Units for Network Managed Services
Serve as the main point of contact towards CU/BA/Domain Heads for business sales and development
Drive funnel & hunt for new MSN customers, identify and grow business opportunities for new and existing customers within MSN
Scale consultative engagement approach (OBA) to grow beyond existing customer base
Transform the presales approach to become increasingly digitalized & data-driven, using global benchmark data & TCO models to protect value
Enable feedback loop of market insights & customer demand into portfolio & commercial model evolution
Proactively pursue contract renewals well in advance of contract expiration and support the CU in customer engagements with highly relevant offerings and value argumentation
Drive sales funnel jointly with all MA’s and Customer Units
The smooth transition from presales to delivery whilst meeting customer and business commitments
Accountable for developing & expanding customer relationships in conjunction with the CU teams

Required Experience

A proven experience of 15 years or more in technology, telecommunications and/or the IT industry.
Highly tuned business insight and entrepreneurial approach to complex business environments
Strong storytelling, communication & spokesperson capabilities to drive understanding of the value created by MS & appetite on CUs - Customers
Leading, developing and motivating multi focused teams in complex sales and delivery situations including matrix organizations
Demonstrated experience in engineering, operations, tactical planning and project management
Ability to establish immediate credibility with stakeholders, build consensus, and achieve goals through influence
Extensive experience in multiple sales mythologies including The Challenger Sale, Selling with Insights, SPIN and Target Account Selling
Successful track record of services P&L growth in major accounts, customer units or business areas
Detailed experience in contract negotiations skills for complex services deals
Good knowledge of Ericsson business solutions and offerings including Managed Services (IT and Network), Customer Support and NRO / CNS
Ability to lead in matrix organizational environments whilst handling internal stakeholders effectively
Support MA Domains in implementing domain delivery model transformation leading to profitable projects with customer satisfaction

Desired Experience

Proven experience of 10 years in leading and developing teams
Worked in an Operator / Carrier engineering or operations organization
Extensive international business experience with Tier 1 and 2 customers
P&L responsibility for the delivery of complex services business
Understanding of AI technology & how it enables the data-driven transformation of operations
Group Function, Market Area or Business Area experience
Degree within Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or alternate

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Please enclose your CV in English.

Due to the GDPR we cannot accept applications sent to email please apply with your CV and cover letter through the system.

Location: Stockholm, Sweden

Last application date: 24th March 2023

Vetting including references and relevant background screening will be conducted for final candidates.

In case of questions please contact the Senior Recruiter, Monal Jain at monal.jain@ericsson.com or the

Hiring Manager, Bradley Mead, Head of SA Managed Services Network at bradley.mead@ericsson.com

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Sweden (SE) || Sweden : Stockholm : Stockholm

Req ID: 715975

Head of Sales SA MSN jobs

Head of Sales SA MSN