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As part of ECS Delivery Technical Operations the Database Services Team is responsible for all databases. Beside project delivery and day to day administration we are part of strategic pilot projects for new technologies as reference for other customers. Teams provides stable operational support for customer Database landscapes for their critical business systems.

For the Delivery Center in Bucharest, Romania, we are looking for an IT Database Performance Expert with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment. Beside administration we are part of pilot projects for new technologies as reference for SAP customers.

THE ROLE:

You will be responsible to drive continuous improvement to increase operational efficiency and system availability. Infrastructure landscape re-architecture and new technology adoption is another important aspect. Global thinking and a strong customer focus are essential within the new Enterprise Cloud Services program. Your role will be Principal Database Specialist driving critical topics related to Architectural aspects, Incident Management, Problem Management, High Availability, Disaster Recovery, Backup & Restore.

You will have the opportunity to get exposure on the largest S/4HANA databases and largest scale-out systems available among customers, systems on different hyperscalers like Azure, AWS, GCP starting from 64GB to 22TB and in addition you will be working with SAP HANA/ASE Development to gain further technical insight on new features/ bugs.

ROLE REQUIREMENTS:

Over 16 years of work experience as Database Administrator in Global Operations team (primarily on SAP HANA and ASE Database Platforms, however any complex database technology is welcome)
Strong Database architectural knowledge
Good understanding on general and SAP specific technology/applications/operations/ architecture/ infrastructure and soft skills to lead a topic end-to-end
Experience in DB installation, upgrade, planning, setup and implementation.
Experience in troubleshooting and performing root cause analysis.
Hands-on experience in both scale-up and scale-out database systems.
Strong technical knowledge in Backup and recovery strategies, System Copies, High Availability and disaster recovery scenarios, Replication knowledge is must.
Exposure to the automation tools /scripting or processes
Providing technical expertise and support in optimizing and tuning of Systems. Performance Optimization.
Well organized, willingness to learn and own the topics and share the knowledge with the team.
Continuously explore possibilities to improve services within Database operations
Join customer calls during escalations and provide guidance to de-escalate the situation
Capable of working in international team environment and driving innovation topics.
Excellent communication and presentation skills.
Strong analytical and logical skills
Ability to work independently and take ownership of assigned tasks
Willingness to take on-call duty/Weekend tasks during EMEA time zone only. The on-call duty is based on rotation, approximately every 2-3 months.

Cloud knowledge (e.g. experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) is desirable but not essential. Good to have Professional Certification of Database Platforms with exposure to Project Management tasks including PMP and ITIL certification.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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