Requisition ID: 387586
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T2
Hiring Manager: Nina Gallegos
Recruiter Name: Yousun Bok
Additional Locations:
Key Responsibilities & Tasks
The purpose of this position is to extend SAP's market coverage in the Customer Experience LOB by generating new pipeline through:
- The creation and execution of Demand Generation "DG" campaigns against a target territory (list of accounts). The typical DG campaign execution model revolves around a combination of emails, phone calls and social touches towards targeted prospects within assigned territory.
- The execution of specialized initiatives related to existing pipeline, such as recycling/reviving discontinued / disqualified leads or nurturing aged pipeline.
The Sales Development Executive ("SDE") provides executive support to several Account Executives and is attached to the global Digital Hub. The Sales Development Executive is an active participant to the territory and account planning effort for their assigned list of accounts.
The SDE generates and qualifies leads through proper means (cold calling, phone campaigns, email actions, etc) as agreed with management, and eventually hands over fully qualified leads to their assigned AEs for further sales progress.
Depending on the regional setup of Marketing Inbound routing rules, the SDE can be in charge of qualifying and progressing Marketing Inbound leads.
The SDE documents all campaign execution and lead/opportunity management activities using the adequate systems correctly, working together with their manager as necessary.
The SDE will proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports.
Support on follow up on aging/stagnant leads and help to identify opportunities to re-energize back into an active sales cycles.
The SDE will have the same KPIs as Sales, based on Pipeline & Revenue
Document all, the campaign execution and lead/opportunity management activities using the adequate systems correctly in alignment with expert/manager
Experience & Language Requirements
- Minimum 3 years experience in Demand Generation or Inside Sales environment
- Preferabley TeleMarketing experience, specifically high volume phone-centric work
- High volume activity working environments, involving phone and a CRM / contact management system
- Business level English: yes
- Business level local language: yes
- Bachelor or equivalent business experience
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 387586 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.