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SAP NS2 Site Reliability Fieldglass Engineer-Virtual
COMPANY DESCRIPTION
SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.
Must be a U.S. Person; NS2 does not offer Visa sponsorship for this role;
All internals must have manager’s approval to transfer.
Operations & Site Reliability team ensures that SAP NS2’s services, both internally and externally- visible systems, have availability and uptime appropriate to customers’ needs in addition to a fast rate of improvement while maintaining an emphasis on security, capacity, and performance.
Site Reliability Engineers focus on optimizing release deployments, maintaining secure cloud infrastructure, and handling day-to-day operational. They are also responsible for ingesting new solutions and products downstream from the Build/Automation organization and using a wealth of monitoring and logging tools to solve a broad spectrum of issues. Post- mortem and proactive identification of potential issues factor into iterative improvement.
Operations and Site Reliability’s culture of diversity, intellectual curiosity, problem solving, and responsibility are the keys to its success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think differently and take remediation of issues across the finish line. We promote teamwork and group-based troubleshooting and offer an environment that provides support and mentorship to learn and grow. Behind everything our customers see, the Operations and Site Reliability team maintains the systems that keep it secure and running. We make SAP NS2’s product portfolio available. We’re always trying to ensure our customers have the best and consistent possible experience.
Responsibilities:
Set up, monitor, and maintain DevOps cloud-based SAAS products and solutions involving microservices, cloud, and containers.
Maintain security and data privacy, ensure compliance, and perform required security, compliance and performance tests
Work with architects on deployment architecture, security and CI/CD and then implement these on NS2’s cloud environments
Setup and maintain Kubernetes clusters on cloud environments.
System troubleshooting and problem solving across platform and application domains
Analyze and solve operational issues, and respond to incidents
Experience working with appropriate complex systems administration, database administration, and landscape maintenance
Experience maintaining the integrity and security of servers and systems
Experience developing and monitoring policies and standards for allocation related to the use of computing resources
Conduct root cause analysis and implement continuous improvements
Experience in developing and implementing testing strategies and documenting results
Evaluate new technology options and vendor product
Minimum qualifications:
- Bachelor’s degree in computer science or equivalent practical experience. 5-8 years of applicable experience OR MS degree with 3-6 years of experience.
- Experience with source code management such as SVN, GitHub or GitLab.
- Experience deploying high-volume applications in Google Cloud Platform, AWS, or Azure using automation.
- Strong Experience with Linux/Unix administration.
- Experience in security fundamentals for SaaS Multitenant Solution.
- Exceptional verbal and written communication skills.
- Understanding of web services, networking, virtualization, and internet protocols
- Ability to multitask and handle various projects, deadlines, and changing priorities
Preferred qualifications:
- 5-8 years of experience with Java/J2EE, JSP, Struts, AJAX, JavaScript, JQuery, HTML, CSS and Microsoft SQL Server.
- 5-8 years of experience with micro-kernel and container technologies, Nano, vSphere Integrated Containers, and Docker.
- 5-8 years of experience with Web Service Deployment.
- 5-8 years of experience with AWS Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, and VPC.
- 5-8 years of experience with automation orchestration and configuration management tools such as Chef/Ansible, Terraform, ArgoCD and Jenkins/Concourse.
- 5-8 years of experience with infrastructure as code environments, including any activities around automated server or network configurations, large-scale software deployments, and monitoring and testing.
- Ability to work with distributed teams collaboratively and productively.
- Self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities
- Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 388592 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid