We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Purpose and Objectives:
SAP Preferred Success is part of SAP’s Success Experience Advanced layer offering. Preferred Success provides a proactive partnership for the lifetime of the customers cloud contract that maximizes business value by providing customers with expertise and collaboration tools that support and empower their goals via outcome-based services. The SAP Preferred Success Team support both SAP Preferred Success customers and their SAP CSPs alike by providing SAP Preferred Success exclusive 1:1 and 1:N offerings. The Team Member will use their SAP Ariba domain knowledge, change management expertise, and business process guidance to execute exemplary deliveries to SAP Preferred Success customers. The goal of EVERY delivery is to drive Adoption and Consumption of the customers SAP suite to ensure realization of the customers business case.
The SAP Preferred Success mission is to:
- Engage with our customers and CSP’s to deliver the value of the SAP Preferred Success program with prescriptive guidance on solution usage and adoption topics.
- Empower internal and external customers alike to consume our offerings based on the outcomes they are looking to accomplish.
Additionally, the SAP Preferred Success Team supports selected engagements with customers, partners, developers, and other various SAP internal teams where functional expertise is required.
Key Responsibilities:
- Act as a Subject Matter Expert for Ariba modules (Contracts, Sourcing, P2P, SLP) thereby providing functional and product expert knowledge and guidance to our customers.
- Collaborate with the different stakeholders including but not limited to product support, engineering, CSP’s, MCC, MCS and Account Teams etc.
- Coordinate internal resources within the organization and work closely with CSPs and other teams to fulfill Customer Adoption Requests.
- Deliver exceptional experience primarily remotely but occasionally onsite with customers as needed.
- Deliver 1:1 and 1:M SAP Ariba modules adoption and consumption focused workshops primarily remotely but occasionally onsite with customers as needed.
Requirements:
- University undergraduate degree (or higher) in computer science, engineering, or comparable educational background.
- Associate Certification in at least one Ariba module
- Minimum 2-7 (T2, T3) years of working experience with cloud-based applications.
- Experience in development, implementation, and enablement of Ariba modules.
- Familiar with the SAP Preferred Success offering
- Curious, open-minded, resourceful, and flexible with the ability to learn quickly
- Excellent communication skills (written and verbal)
- Ability to work with technical and non-technical colleagues
- Customer Focused and Flexible time for global coverage
- Ability to multitask and support many requests simultaneously
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 68800 - 156800 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.