Local HR Services Associate (fixed-term contract)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Local HR Services Netherlands provides HR services to SAP Employees in case unique country knowledge is required. We deliver consistent, standardized, and scalable HR services to our employees. We are combining local labor knowledge and have a deep process understanding, while we are supporting an efficient and compliant HR service delivery to our customers and partners. We respond to mission critical People matters and cases – have a consultative mindset and truly care about our people. We are biased towards execution but also partner in global projects and continuous improvement initiatives across all HR.

The Dutch Local HR Services (LHRS) Associate will be responsible to provide and resolve employee and manager queries, consult employees and carries-out operational HR administrative tasks across the whole employee life cycle (from onboarding, contractual changes, benefit administration to the termination process). In addition, the Consultant will need to closely team up with the local HR Business Partner team, collaborate with Payroll and Total Rewards, Data Management and colleagues from other supporting functions as well as with the local business units.

Start Date: asap

Location: ‘s-Hertogenbosch

Employment Type: Limited Full-time

Duration: 6 months

Key Responsibilities:

• Support to ensure smooth HR operations and processes along the full Employee’s lifecycle 
• Managing employee service, tickets and queries such as document- or statement requests, benefits administration or other HR services 
• Guide employees and managers through work events like Day 1 Onboarding, contractual changes (job, salary, working time, location, etc.), benefits including offboarding and terminations
• Support process improvement and innovation initiatives/projects in relation to human resources tools, Services or policy changes 
• Consult with employees and administer life events (e.g. parental leave, maternity/paternity leave, sick leave, etc.) or local benefits
• Assisting with running reports and maintaining personnel information in our internal SAP HR systems
• Closely partner with all other HR functions locally and globally e.g., the HR Director for Netherlands, the EMEA HR Services Lead, HR EMEA shared service center stakeholders, local Total Rewards partner, Payroll consultants to solve issues and to deliver on diverse processes, projects and/or queries.
• Be open to strive for constant feedback from our customers to identify opportunities for improvement, capture knowledge in our internal Knowledge Base and contribute to the maintenance of our Local Portal Pages.

Requirements and qualifications / Skills and competencies: 

• Bachelor’s or master’s degree in a Human Resources, business administration, or equivalent
• 1-3 years of work experience in an HR or Administrative/functional role
• Quality driven, analytical, and problem-solving skills
• High level of accuracy with an attention to the details
• Strong customer service attitude
• Able to work with highly sensitive, confidential and personal data
• Local labour law knowledge
• Able to plan, work on, and own initiatives and independently execute them with someone’s supervision
• Enjoy working in a truly international team and global IT company 
• Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
• Fluent in English and basic Dutch language capabilities

What we offer: 

• Opportunity to deep dive in our internal HR processes while gaining valuable work experience
• Hybrid work environment
• Develop as a professional and network with other HR professionals
• Net compensation for work-home travel
• All necessary IT equipment to be able to perform your daily job 
• Cafeteria in our newly renovated office
• Free internal (online) trainings on a variety of fields/domains, topics and skills

This position is a paid, full-time role, requiring 40 hours of work per week.

Please share an English version of your resume while applying for this role.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 387183  | Work Area: Human Resources  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Limited Part Time   | Additional Locations: #LI-Hybrid.