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Job Title:
Scrum Master - IT Customer Experience (Scrum Team – SAP for Me)
As a Scrum Master of one of our Agile Scrum teams, you will contributing to the development of our customer portal. While SAFe (Scaled Agile Framework) knowledge is beneficial, it is not mandatory. Ideally you will bring a wealth of experience in Scrum practices and a commitment to fostering collaboration within the team. This role presents an exciting opportunity to leverage your expertise in an Agile environment.
If you are a Scrum Master with a passion for Agile practices and the ability to drive successful team collaboration, we encourage you to apply. Join our team and play a pivotal role in ensuring the successful delivery of features for our customer portal within a dynamic and collaborative Agile environment.
What you’ll do
- Lead and facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring effective communication and collaboration within the team.
- Collaborate with Product Owners to refine and prioritize the product backlog, aligning it with business objectives and Agile principles.
- Proactively identify and address impediments, working closely with the team and stakeholders to facilitate quick and effective resolution.
- Oversee the creation and maintenance of SAFe artifacts, including Program Backlogs, Program Increment (PI) objectives, and other relevant documentation.
- Collaborate with other Scrum Masters, Product Owners, and stakeholders within the Agile Release Train to align efforts and achieve program-level goals.
What you bring
- Bachelor’s degree in computer science, Software Engineering, or a related field.
- Proven track record as an experienced Scrum Master with significant experience in implementing Agile practices within complex organizations.
- Excellent communication and influencing skills in English, with the ability to effectively convey complex concepts and advocate for Agile practices.
- Collaborative approach, working seamlessly with cross-functional teams and stakeholders.
- A mindset for continuous improvement, encouraging the team to learn from experiences and iterate on processes.
Meet your team
SAP Intelligent Enterprise Services DXC Customer Portals is responsible to define and implement SAP’s customer & partner portal SAP for Me. SAP for Me is one of the three main digital access points to SAP. In this context SAP for Me is the digital companion for all customers and partners to efficiently manage all their tasks and get insights in all their data related to their SAP collaboration.
The Customer Portals team has about 50 employees located in Germany, China, Australia and USA. To cover the increasing demand coming from all SAP areas we are setting up a new delivery team in Timisoara (Romania) and are searching highly motivated and talented people who are going to help to continuously improve SAP’s customer experience. We are using cutting edge technologies and managing the agile scrum teams with the SAFe methodology.
WORK EXPERIENCE
Work experience (> 2 years) in Development or as Scrum Master
LOCATION
Timisoara, Romania
TRAVEL
0-10%
SAP'S DIVERSITY COMMITMENT
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 385082 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.