Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
As a Business Data Analyst, you will be responsible for taking part in growing our analytical & insight capabilities to shape the future of our organization. You will work closely with the Data Analytics Manager to provide business recommendations anchored on data, facts, and insights. You will be working with a team of analytics experts, conceptualizing, designing, building, and optimizing KPIs, metrics, dashboards, and analytical products to enable cross-functional decision-making.
Help us shape the future of communication by:
Building, developing, maintaining, and automating frameworks, data models, data transformation pipelines, reporting systems, dashboards, and KPIs.
Carrying out analyses and formulating a department-specific root-cause analysis.
Developing a deep understanding of Unifonic, the industry, and the market environment.
Providing analytical support to all departments of the business by framing complex problems, identifying key variables, distilling insights, and presenting findings & recommendations.
Enabling all functions in the organization with the ability to develop analytical skills and ultimately build a data-driven culture.
Conducting ad-hoc analytical projects that provide answers to unforeseen questions.
Creating a variety of user-friendly reporting solutions in the form of dashboards.
Defining relevant analytical/data infrastructure requirements to be built in close collaboration with data engineering.
Defining relevant KPIs/metrics for the entire business.
What you'll bring:
Hands-on 1+ years of relevant work experience with version control systems Git, Github/Bitbucket/etc would be an asset.
- Hands-on 1+ years of experience with CI/CD pipeline and CLI/Terminal would be an asset.
- Hands-on Experience with Airflow/GitActions/Bitbucket pipelines would be an asset.
- Hands-on experience with Pandas and Numpy Python libraries would be an asset.
- Advanced level of SQL coding and experience working with relational databases.
A successful history of manipulating, processing, and extracting value from large disconnected datasets.
Hands-on experience with industry-leading data visualization/analytics platforms such as Tableau, Looker, PowerBI, or similar.
Ability to prioritize and deliver on multiple pieces of work without losing attention to detail or strategic perspective.
Excellent problem-solving skills.
Strong project management and organizational skills.
A Bachelor’s degree in a quantitative field: Computer Science; Statistics/Mathematics; Business/Economics/Finance; or equivalent.
Excellent communication skills and ability to present analytical findings concisely in both verbal and written format.
As a Unifone you will receive a range of benefits:
Competitive salary and bonus.
Unifonic share scheme (we are all owners!)
GOSI deduction coverage.
30 holiday days after the first anniversary.
Your Birthday off!
Spend up to 10 weeks per year working from anywhere in the world!
Paid leave for new parents.
LinkedIn learning license.