We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
About SAP
As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.
PURPOSE AND OBJECTIVES
The Support Experience Process and Innovation Office (SEPIO) within the IE Customer Interactions Solutions (CIS) enables SAP support organizations in various aspects to run their business at its best, like dealing with Support Infrastructure, owning Support Processes, building up the future of data driven decision making and many others.
Become part of the SEPIO Support Data Governance & Experience team, stepping in and supporting us in our journey towards data driven decision making. You will work in a highly diverse international team environment, collaborating with colleagues based in China, Austria, Germany, Ireland, UK and US.
You will join the Data Intelligence & Innovation team in Shanghai, China as a data scientist. In this team, you will contribute in designing and creating predictive AI and machine learning based solutions to provide value for different SAP support organizations, encouraging any kinds of innovative ideas and explorations to benefit our internal customers.
EXPECTATIONS AND TASKS
· Evaluate existing predictive AI/ML based tools and functions and/or develop new approaches and methods.
· Design and develop AI/ML based predictive solutions and enhance or improve existing ones.
· Liaise and collaborate with different teams within SAP.
· Tightly collaborate with representatives from the business to understand their needs.
· Engage effectively with other teams and individuals.
· Programming skills (Python, etc.).
· Excellent English communication skill (verbally and written).
· Excellent troubleshooting and resolution skills.
· Curious mind to work on exciting new topics.
· High level of curiosity, motivation and willingness to learn new technologies.
· Strong team player and quick learner.
· Open to phrase out your own ideas and perspective, etc.
EXPERIENCE (Role Requirements)
- Degree in computer science or relevant technical/scientific field.
- Experience in mathematics, statistics, computer science or similar.
- Experience with linear algebra, calculus and statistics is preferred.
- Expertise in data science and predictive approaches.
- Knowledge in agile working modes like SAFe, SCRUM, KANBAN etc is preferred.
- Ability to deal with multiple projects in parallel.
- Other programming skills is highly valuable (optional).
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 387297 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.