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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Job Title:
IT Manager - IT Customer Experience (Scrum Team – SAP for Me)
As an IT People Manager, you will have a focus on Agile Development to lead our dynamic team in the creation of innovative customer portal solutions. In this role, you will play a pivotal role in cultivating a collaborative and high-performance team culture while ensuring the effective delivery of projects using Agile methodologies. If you are a seasoned people manager with a passion for fostering talent and guiding Agile development practices, we invite you to be a part of our progressive team.
What you’ll do
- Provide visionary leadership to inspire and guide team members toward achieving organizational goals.
- Provide coaching and mentoring to Agile teams on Agile principles and practices. Foster a culture of continuous improvement and learning.
- Ensure effective communication within the team and across the organization. Foster transparency, openness, and clarity in all communication channels.
- Set clear expectations and goals for team members. Regularly assess and provide feedback on individual and team performance.
- Encourage self-organization within Agile teams. Foster a culture where team members take ownership of their work and collaborate effectively.
- Promote a positive work environment that enhances employee satisfaction and engagement. Recognize and celebrate achievements.
- Participate in the recruitment and hiring process. Develop strategies for retaining top talent within the organization.
What you bring
- Master’s degree in computer science, similar technical field of study or equivalent practical experience.
- Excellent communication skills in English, with the ability to facilitate communication between technical and non-technical stakeholders.
- Strong interpersonal and collaboration skills.
- Strong leadership skills with a focus on team empowerment and development.
- Solid knowledge in IT and solution
- Deep understanding of Agile principles and practices.
- Coaching and Mentoring skills
Meet your team
SAP Intelligent Enterprise Services DXC Customer Portals is responsible to define and implement SAP’s customer & partner portal SAP for Me. SAP for Me is one of the three main digital access points to SAP. In this context SAP for Me is the digital companion for all customers and partners to efficiently manage all their tasks and get insights in all their data related to their SAP collaboration.
The Customer Portals team has about 50 employees located in Germany, China, Australia and USA. To cover the increasing demand coming from all SAP areas we are setting up a new delivery team in Timisoara (Romania) and are searching highly motivated and talented people who are going to help to continuously improve SAP’s customer experience. We are using cutting edge technologies and managing the agile scrum teams with the SAFe methodology.
WORK EXPERIENCE
Experience in people management and leadership roles (>3 years)
LOCATION
Timisoara, Romania
TRAVEL
0-10%
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 385078 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.