Easygenerator is used around the world by more than 50,000+ users in over 150 countries. Enterprises such as PepsiCo, Walmart, DHL and Johnson &Johnson, Kellogg’s, T-Mobile, and Walmart use our solution to empower subject-matter experts to unlock and share their knowledge easily and consistently.    

With five core locations worldwide, Easygenerator is growing quickly and we believe that our success comes from our people.  Due to this growth, we are looking for a Customer Onboarding Specialist with a natural skill to teach to join our Customer Success team and scale-up.

The opportunity:

In this position it will be your mission to ensure a successful onboarding track for new Easygenerator customers and help them reach their first success and milestones. You will do this by hosting onboarding sessions, training and webinars.

As an Easygenerator Onboarding Specialist, you will: 

• Onboard new customers so that they can successfully publish their (first) courses.
• Be responsible for engaging and activating our customers to help the Customer Success team successfully renew and expand contracts.
• Work closely with our Customer Success Managers in monitoring customer health score, and ensuring our customers stay on track with their success milestones.
• Help to optimize and develop our current onboarding process.
• Be an advocate for our customers and their voice internally.
• Manage a small portfolio of customers to help them succeed in their eLearning projects.

• Excellent command of English language
• Bachelor degree or higher
• 1 years of relevant working experience
• Natural ability to teach
• Excellent listening- and organizational skil

What we Offer:

• Working in a fun & international environment surrounded by a dedicated team
• Being part of a fast-growing start-up environment where you can make an impact from day 1
• Working hard together with the rest of the ambitious (Customer Success) team to continue to raise the bar and reach ambitious goals
• Develop yourself in the direction you love most. Due to our fast growth, many new opportunities are unfolding quickly
• Learning from our experienced Chief Revenue Officer (a former Google and Salesforce employee) to lay out and execute Easygenerator’s Customer Success agenda

 Who are Easygenerator: 

Easygenerator does more than providing the award-winning e-learning authoring tool. This is not your average SaaS company. We revolutionized the industry by challenging the status quo and making knowledge sharing easy, like never before. As the inventor of ‘Employee Generated Learning’, Easygenerator is a place to explore possibilities, obliterate boundaries and truly follow your passion.   We challenge, we own, we deliver, and we experiment [CODE] to constantly improve our product to become the global category leader and aim for hyper revenue growth each year. 

Easygenerator is a growth company that looks for team members to grow with it. We offer a work environment with diverse and inclusive culture and an electric atmosphere for professional development. No matter the location, or the role, every EG employee shares one vision: “To make knowledge sharing easy for everyone in the world.””  

Our stance on diversity & inclusion: 

Easygenerator is an international company, where people with diverse backgrounds are welcomed. Our diversity empowers us to innovate, build deeper connections, and help all of us become better. It is in our DNA to base professional decisions on someone’s performance and behavior. Therefore, each employee is in control of their own growth. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.   

Feel Free to ask the hiring team about our ‘Equal Pay for Equal Work’ policy and our latest D&I policies.