Requisition #: TTCSY003797
Job Title: TTC System Admin (H)
Location: Al Udeid Air Base, Doha, Qatar
Clearance Level: Active DoD - Secret
Required Certification(s):
- DoD IAT Level II Certification.
- Citrix Certified Associate - Virtualization (CCA-V) or Citrix Certified Associate - Networking (CCA-N) or equivalent certification.
SUMMARY
Trusted Thin Client (TTC) System Administrator for support of the US Air Forces Central (AFCENT) network at the Combined Air Operations Center (CAOC) at Al Udeid AB, Qatar.
JOB DUTIES AND RESPONSIBILITIES
- The contractor shall support all daily Trusted Thin Client (TTC) system maintenance activities to maintain 24/7, 365 days/year system and services availability IAW USAFCENT guidance and local policies.
- Performs all repair, patch, fix or replacement of existing hardware and software, as required.
- Builds, maintains and performs scheduled and unscheduled maintenance of all suites and infrastructure required for the production system, development environments, exercises, and training environments on Government Furnished Equipment (GFE).
- Maintains monitoring tools for assessing performance and identifying performance anomalies, to include deployment of monitoring and health system tool sets, as required.
- Provides proactive real-time monitoring of system health and status for both physical and virtual servers Will support the backup and recovery of an end-to-end system which includes Microsoft and Red Hat Linux based systems, Servers, Thin Clients, SAN storage devices, C4I applications, Office Automations Services, and multiple classification domains.
- Provides monthly statistical analysis report of usage, system performance, reported issues, and overall system health.
QUALIFICATIONS
Required Certifications
- DoD IAT Level II Certification.
- Citrix Certified Associate - Virtualization (CCA-V) or Citrix Certified Associate - Networking (CCA-N) or equivalent certification.
Education, Background, and Years of Experience
- Associates degree in Computer Science, Information Systems Management, Computer Engineering or related field, AND 4+ years' work experience or 6+ years' work experience.
ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
- Ability to work independently and as a team.
- Ability to brief colleagues and leadership.
- Excellent customer service skills.
- Ability and willingness to learn.
- Ability to work in a high energy environment.
WORKING CONDITIONS
Environmental Conditions
- Typical office environment.
Strength Demands
- Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Physical Requirements
- Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
About Us!
Agile Defense provides leading-edge Digital Transformation solutions to support and advance our customers' mission. We deliver innovative and high-quality services to our customers worldwide through an empowered and engaged workforce.
Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. We believe several attributes are the root of our very best employees and extraordinary culture. We have named these attributes “The 6 H’s” – Happy, Helpful, Honest, Humble, Hungry, and Hustle.
- Happy: We exhibit a positive outlook in order to create a positive environment.
- Helpful: We assist each other and pull together as teammates to deliver.
- Honest: We conduct our business with integrity.
- Humble: We recognize that success is not achieved alone, that there is always more to learn, and that no task is below us.
- Hungry: We desire to consistently improve.
- Hustle: We work hard and get after it.
These Core Values are present in all our employees and our organization's aspects. Learn more about us and our culture by visiting us here.
COVID-19 Vaccination Requirements
Agile Defense is subject to federal vaccine mandates or other customer/facility vaccination requirements as a federal contractor. As such, to protect its employees' health and safety and comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.