Established in 1993, Redington has traversed an eventful and exciting journey to evolve from very humble beginnings into the company that we are today. This incredible journey has seen us emerge from one brand, one product category, and one market into a US $6.7 billion distribution and supply chain solutions provider to over 220 international brands in IT and Mobility spaces, serving 30+ emerging markets. 

STABILITY

Irrespective of your career level, there is a continuous learning which is encouraged in the company. Career level is not a hindrance into learning, rather, we consider and value learning as the core for every employee. We believe that continuous learning helps us not only in career development but also in our personal character. This helps us to be molded into confident and accountable employees that are eager to make everyday a productive day.
 
Mid-career and above– The rapidly changing business environment requires professionals who have proved their worth in the past to upskill or unlearn and relearn new skills. Redington provides multiple opportunities for such professionals through e-learning or other professionally run classroom programs. 

Entry Level – As beginners or those in early stages of their career, every field seems enticing. We believe that employees at this career level should be able to experiment.  Employees at early stages are given opportunities to learn on the job by getting exposed to different functions before they can settle for a role of their liking. 

LEARNING

At Redington, we encourage you to bring your personal talents and passions to work, and we give the opportunities through which you can help achieve your professional goals. Being present across multiple geographies and working on multiple business models, employees have opportunities to expand their scope within their teams or across multiple teams. 
 
The company was established in 1993 and since then, we have CAGR of 28% - We are present across the globe in 24 countries where you can move around providing you the opportunity to grow not just professionally but also personally. 

GROWTH

What it’s like working at Redington

Ensure Services, formerly Redington Support Services, is a premier technology services organization that offers a wide range of technology services to Consumers, Retailers, SMEs and Enterprises across the Middle East, Africa and CIS geographies. It is a 100% owned subsidiary of Redington Gulf and has been chosen as the authorized service partner for over 22 leading technology brands spanning hundreds of products.These brands encompass computers, laptops, printers, mobile phones, consumer electronics and IT infrastructure equipment.

Ensure

ProConnect is a third party logistics company incorporated in 2015 to capture the Middle Eastern freight forwarding market with prime focus on achieving optimal efficiency and customer satisfaction. 

​​Headquartered in Dubai, U.A.E, we are a logistics and warehousing specialist with the ability to do more than just support your business operations, with our sophisticated package of end to end supply chain solutions.

ProConnect

Citrus Consulting Services is the Consulting and the Transformation Services arm of Redington Gulf. Redington as an entity was established in 1993 and it has traversed an eventful and exciting journey to evolve from very humble beginnings into the company we are today. The incredible journey has seen us emerge from one brand, one product category, and one market into a US $6.6 billion distribution and supply chain solutions provider to over 220 international brands in IT and Mobility spaces, serving 30+ emerging markets. 

Citrus Consulting

Our Business

Join our talent pool by simply submitting your resume. We’ll inform you about the new jobs matching your profile and update you if you are the best fit for one of our open positions.

Join Talent Pool

<div style="">To ensure that the entire cycle of repair bench takes place within defined SLAs, with minimum quote rejection &amp; minimum re-repair.</div><div style=""><b style="font-weight: 700">Job Responsibilities:</b></div><ul>  <li style="">Accurate diagnosis of the issue in the laptop/ printer/ desktop in time</li>  <li style="">Ensure that there is minimum quote rejection from the customer.</li>  <li style="">Doing the L1 – L4 repair, as required.</li>  <li style="">Repair with minimum parts usage.</li>  <li style="">Doing ‘First time right’ to ensure minimum re-repair cases</li>  <li style="">Maximum utilization of the scrapped laptops through spare part cannibalization.</li>  <li style="">Forecasting optimum buffer spare parts for the parts team to procure it.</li>  <li style="">Quality check of all the units before handing over the repaired device to the customer</li>  <li style="">Ensuring that the TAT and agreed SLAs are met</li>  <li style="">Managing escalations of customer</li></ul>

Doha-Service Centre

Customer Support Engineer

<div style="">Redington Middle East and Africa provides end-to-end supply chain solutions for all categories of Information Technology products (PCs, PC building blocks, networking, software and enterprise solution products) and Consumer and Lifestyle products (Telecom, Digital Lifestyle products, Entertainment products and Digital Printing Machines) to over 100 international brands and relationship with major brands has been maintained &nbsp;for years. Redington Gulf (a subsidiary of Redington India) is amongst the leading supply chain solution providers in Middle East, Africa, Turkey (via Arena Bilgisayar) and CIS region for leading manufacturers of Information Technology, Telecom and Lifestyle products.</div>