· Attending Customer Calls.
· Assigning calls to engineers on priority basis.
· Customer Satisfaction through constant communication.
· Generating leads from customers through telemarketing.
· To create an awareness to customers regarding the division profile.
· Invoicing - Submitting the commercial offer to customer.
· Getting the LPO from the customers.
· Bank reconciliation
· Preparing the reports.
· Getting Job completion Report from customers.
· Submitting the invoice and collecting the Payment.
· Conducting Customer Satisfaction Survey