Swift IT

Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks Intall and configure servers and active directory Hand on experience in handling office 365 Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology conduct electrical safety checks on computer equipment. Job Type: Full-time Salary: AED3,000.00 - AED5,000.00 per month Experience: IT support: 3 years (Preferred) Expected Start Date: 15/03/2023