Smart Hatch Solutions

About Us

We are searching for an experienced Business Analyst to help define business problems via in-depth investigation and gathering of technical and non-technical information.

Once the issue is clearly understood, they need to outline detailed requirements for a solution and ensure the delivered solution meets those business requirements.

Objectives of this role

  • Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
  • Serve as the thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
  • Create and implement precise management plans for every project, with attention to transparent communication at all levels
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
  • Determine and develop user requirements for systems in production, to ensure maximum usability


  • Partner with stakeholders to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
  • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
  • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Required skills and qualifications

  • 2+ years of experience in analytics and systems development
  • High proficiency in database management
  • Proven analytical abilities
  • Experience in generating process documentation and reports
  • Excellent communication skills, with an ability to translate data into actionable insights

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in information technology or computer science
  • Strong working knowledge of relevant Microsoft applications and Canva
  • Proven ability to manage projects and user testing
  • Extensive experience with data visualization

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