COMMITMENT TO INNOVATION
Globitel is a leading telecom and contact center solutions provider, founded in 1996 with commitment to technology innovation. Since its inception, Globitel has been providing advanced software solutions and high quality products to customers in various vertical industries including telecom service providers, financial service providers, contact centers, government, education, and healthcare.
Globitel prides itself for its ability to customize its solutions and products to the local and regional needs of each of its customers; this covers a wide variety of products in roaming, mobility and customer care, all of which are backed by expert technical skills and professional services.
Globitel continues to follow its mission in becoming the best partner for contact centers and telecom operators, while continuing to embrace innovative technological developments in the telecommunication sector and being involved in setting new industry standards.
Globitel is built upon four main pillars which are Reliability, Scalability, Flexibility and Adaptability. It is with these ideals in mind that we execute each and every part of our business.
With Globitel’s products, we ensure that your solution is scalable; growing and expanding to suit your needs flexibly personalizing each part to adapt to each specification for each unique case.
Not only does reliability extend to our products, but also to our staff and professional services ensuring high customer satisfaction by guaranteeing swift project implementation and around the clock customer support. We believe in providing flexible solutions, catered to our customer.
MISSION & VISION
Our mission is to become the telecom operators and call centers best partner in providing personalized Roaming, VAS and Customer Experience solutions to help increase revenues, enhance operational efficiency and boost customer satisfaction.
Our vision is to continue our strive to embrace technological development in the telecommunications sector and be actively involved in setting new industry standards paving the way to enhanced communication.
We foresee that Total Convergence represented by media and content convergence, messaging convergence and fixed mobile convergence would demand the promotion of different services that best offer an intuitive personalized user experience and this is where we envision Globitel benefiting the telecom industry.