Global Computer Services

• Gathering and analyzing business and user requirements to determine the scope of a project.
• Creating detailed requirements documentation, including functional specifications, use cases, and user stories.
• Managing stakeholder relationships and expectations by communicating project progress and changes.
• Acting as a liaison between technical and non-technical teams to ensure everyone is on the same page and working towards a common goal.
• Identifying areas for process improvement and making recommendations to optimize workflows and increase efficiency.
• Working with the testing team to develop test cases and ensure that the system meets all requirements.
• Assisting the project manager in planning, scheduling, and tracking project progress to ensure on-time delivery and within budget.
• Providing training and support to end-users to ensure they understand and can effectively use the new system or process.