Geely UAE

Geely UAE

About Us

Role & Responsibilities

  • Campaign Management identifying if campaign is successful based on cost per lead and cost per sale.
  • Segment customers database to design specific win-back campaigns based on End of Term (Finance), Repurchase customers, End of BSI/BRI and Complaint Customers.
  • Analyse the lost sales, investigate reasons through follow-up enquiries, and prepare a summary report.
  • Nurturing the data enrichment process on periodic basic.
  • Maintain or update business intelligence tools, databases, dashboards, systems or methods.
  • Managing the Sales Funnel Process and identifying the gaps that require focus from Sales Management.
  • Monitory Walk-in activities and source of business/enquiries.
  • Assist in running the Loyalty program.
  • Assist in the CRM implementation and related processes.
  • To prepare monthly and quarterly reports/ dashboard (such as Sales Funnel, Lost Sales, Campaign Management, NPS, Retention & Conquests Rates, etc.)

Candidate Specifications

  • Minimum 3-5 years of data analysis and reporting in the CRM department experience.
  • Strong background in Customer Acquisition, Re-engagement, and retention methodologies.
  • Experience in the Automotive industry is highly preferred.
  • Excellent IT skills including CRM, Reporting tools such as Power BI, Tableau, MS Office and web-based technologies.
  • Strong Communication skills, written and verbal.

Please note only shortlisted candidates will be contacted. Thank you for your interest in joining GEELY UAE!

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