OUR STORY

Established in 2007, Crystel aims to revolutionize customer experience across the globe and is a pioneer in the BPO industry.

Employing thousands of males and females while promoting gender equality and competitiveness for a fair, inclusive and sustainable growth to serve our customers around the globe.

To further enhance our work in providing superior customer experience, Crystel is working to spearhead the transformation of customer experience by creating ground-breaking artificial intelligence technologies.

OUR MISSION

Delivering innovative solutions and superior customer experience to empower businesses

Flexibility + Innovation + Transparency = Business Continuity + Resilience + Digital Transformation

OUR VALUES

Flexibility

We tailor flexible outsourcing solutions as per clients’ business needs.

Innovation

Our innovative solutions enhance customer experience and digital transformation.

Transparency

We uphold utmost clarity in our work, reporting practices, and communication.

OUR VISION

Crystel envisions to become one of the top Business Process Outsourcing providers in the world for delivering superior customer experience