Data Analyst Jobs In Dubai United Arab Emirates 2023 Al Rostamani GroupFor More Top Organization Jobs : Click HereData Analyst and publish daily, weekly, and monthly data reports as required to analyze and assess performance (including Database health, Campaign performance reports, Customer value and retention behavior, Contact center performance, Cross functional cannibalization, etc) / .

Responsibilities : Analyze the data with existing reports, build additional models to interpret patterns, pinpoint challenges and help craft solutions to assist CX team to plan and execute strategies across the company encouraging customer retention, Customer Lifetime Value improvements and customer loyalty.

Business DevelopmentIntegrate and assist the stakeholders from business, marketing, CX and IT in establishing comprehensive business and functional reporting, translating those reporting into actionable insights with associated action plans and metrics to measure and compare with desired results.

Customer JourneyMeasuring effectiveness of communications in the journey and help develop effective communication and propose recommendations for future.

Bring in the visibility of the impact in terms of customer engagement on email / SMS, booking appointments online, contribution to walk-ins and its attribution to the revenue generation for both the sales and aftersales businesses.

Stakeholder ManagementQualifications : Atleast 4 years professional experience in analytical role; Analyzing large datasets, modelling, and translating it to business actions.

4 years of experience (ideal backgrounds include CX business analyst role in retail industry, marketing agency, data-base management, CRM administrator, or any data strategy positions).

Strong analytical and problem solving skills with proven experience analyzing, interpreting, and summarizing complex data.

Understanding of how to test, measure and validate outputs. Able to translate findings to non-technical audience.Strong analytical skills and a data driven mindset / Very good numerical and analytical skills.

Al Rostamani Group

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