Al Mana Fashion Group

ROLE SUMMARY:

To maintain the integrity of all computer workstations and associated software within the office building and the company venues.

FUNCTIONAL ROLES AND RESPONSIBILITIES:

• Assess existing network servers, operating systems, and security programs
• Upgrade existing hardware and software programs
• Install and implement effective security programs
• Manage data backup and retrieval processes
• Troubleshoot problems with systems and programs
• Review company computer systems to ensure they operate efficiently
• Implement backup processes and assess systems for upgrades or replacements
• Install new systems
• Manage systems, conduct updates, create passwords, and run virus and spyware checks
• Utilize effective backup systems and have data retrieval processes in place, In the event of emergencies
• Install and maintain POS registers
• Fulfill helpdesk requests and escalate within the established timeframe to avoid operations impact
• Prepare and coordinate stock take requirements
• Manage and maintain handheld scanners
• Manage and maintain digital content devices in store in case any issues arise
• Maintain all current software issues in the relevance of urgency and occurrence
• Regularly review application logs and respond in a timely manner
• Manage user access issues to network resources and ensure the access to relevant materials
• Perform RFQ requests from various IT suppliers fulfilling the needs of the business
• Maintain company assets system and tracker, including user assets tracker
• Maintain write¬off forms for legacy devices and IT cleared items
• Manage and maintain central IT devices and ensure full operation to end users (Central Printers)
• Manage miscellaneous server tasks including backup of critical resources and domain users
• Create all relevant POS permission and POS users, based on requirements

KNOWLEDGE, SKILLS AND ABILITIES:

Bachelor’s Degree, preferably in Computer Science or relevant field

Experience

• 3 - 5 years’ experience in a similar role

Skills

• Excellent diagnostic and problem¬ solving skills
• Excellent organizational and time ¬management skills
• Good communication skills
• In-depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Excellent English language skills
• Great team player and communication skills
• A driving license would be an advantage

Job Type: Full-time

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your earliest possible start date?
• What is your current immigration/visa status?

Application Deadline: 10/05/2023
Expected Start Date: 01/06/2023